INTRODUCTION
BRODOGRADILIŠTE PUNAT d.o.o., OIB: 40743486752, Obala 5, Punat, would like to provide you with information about the purposes, legal basis and other conditions concerning the processing of personal information.
BRODOGRADILIŠTE PUNAT d.o.o. is the controller of the personal data, and pursuant to the General Data Protection Regulation (GDPR) and the Act on Implementation of General Directives, and its General Personal Data Protection Policy of the Marina Punat Group, processes and protects your personal data.
PURPOSE OF PROCESSING PERSONAL DATA
We process your personal data for the following purposes:
Provision of vessel repair services
BRODOGRADILIŠTE PUNAT d.o.o. provides vessel repair and maintenance services, depending on the needs and wishes of clients. For the purpose of providing these services, we collect personal data on the client and/or their proxy, and on the vessel - name and surname, e-mail address and contact telephone number, and information about the vessel.
The legal basis for this processing is conducting pre-contractual activities at your request. If you do not provide the necessary data, we are not able to provide the said services in line with your needs.
After you have contracted vessel berth services, your personal data and/or the data of your proxy are processed for the purpose of fulfilling the rights and responsibilities from the contract for the selected services. This processing includes personal data such as name and surname of the user and/or proxy, data on the vessel and equipment onboard, data on the services used, data on invoicing and payments.
The legal basis for the above processing is the contract concluded between you, as the contractual client and/or proxy, and the company BRODOGRADILIŠTE PUNAT d.o.o. as the controller of personal data processing, and if you do not provide the necessary data, we will not be able to provide you with these services.
Resolution of complaints and replies to inquiries
We also process your information for the purpose of providing all information that you have requested from us, verbally, or via e-mail, the web contact form or telephone. Depending on the type of request, this processing is based on your consent, and may pertain to taking pre-contractual actions regarding your request and fulfilling the rights and responsibilities from our contractual relations (if you are our contractual client).
As a consumer, you have the right to submit a written complaint concerning the services provided.
The data you have submitted to us, and any additional data that we may have requested from you, are processed exclusively for the purpose of resolving your complaint.
The legal basis for processing personal data ensues from the contractual relations, since the complaint is concerning a service provided or the procedure of contracting services.
Video surveillance
Video surveillance has been installed at several locations within the shipyard, for the purpose of protection of persons and property. The legal basis for this processing is the legitimate interest of the company BRODOGRADILIŠTE PUNAT d.o.o.
At every location where video surveillance has been installed, there is a clearly visible notification containing the basic information about data processing.
RECIPIENTS OF PERSONAL DATA
In certain business processes, such as information support tasks and accounting, we use the service of reliable partners (processors of the data). When necessary, processors process your personal data and/or the data of your proxy in line with our instructions, while securing the appropriate technical and organisational measures to protect personal data.
For certain services, the necessary personal data pertaining to you as the vessel owner and the data on the vessel are forwarded to our partners who perform those services.
In special situations, as part of investigations and other official actions performed by authorised public bodies, we will be required to submit the requested data that we process (e.g., pursuant to a request by the Ministry of the Interior, Croatian State Prosecutor’s Office, competent courts, etc.).
The company does not forward your personal data to any recipients outside the European Union.
PERIOD OF KEEPING PERSONAL DATA
BRODOGRADILIŠTE PUNAT d.o.o. keeps data in accordance with the criteria stipulated in the legal regulations, or from obligations ensuing from contractual relations for vessel berthing services.
The data we collect and process pursuant to your consent will be deleted immediately upon your retraction of that consent, unless there is another legal basis for further processing or keeping data.
The data we process pursuant to our legitimate interest will be kept in the minimum time period that is required to achieve the purpose of the processing.
RIGHTS IN PROCESSING PERSONAL DATA
Depending on the legal basis and manner of processing, you have the following rights:
Where applicable, and depending on the manner of data processing and the legal basis, the following rights are available to you:
Right to complain to the supervisory body
If you believe that the processing of your personal data is contrary to the General Data Protection Regulation, you have the right to file a complaint to the competent supervisory body. In the Republic of Croatia, the supervisory body is the Agency for the Protection of Personal Data, seated at the address: Selska cesta 136, 10000 Zagreb, azop@azop.hr
CONTACT
If you would like to submit a request for access to your data, to file a complaint or if you wish to resolve a misunderstanding, ambiguity or dilemma concerning your personal data that are processed by BRODOGRADILIŠTE PUNAT d.o.o., we kindly request that you do so by using the following contact information:
BRODOGRADILIŠTE PUNAT d.o.o.
Obala 5,Punat
Republic of Croatia
e-mail: pdp@marina-punat.hr
BRODOGRADILIŠTE PUNAT d.o.o., OIB: 40743486752, Obala 5, Punat, would like to provide you with information about the purposes, legal basis and other conditions concerning the processing of personal information.
BRODOGRADILIŠTE PUNAT d.o.o. is the controller of the personal data, and pursuant to the General Data Protection Regulation (GDPR) and the Act on Implementation of General Directives, and its General Personal Data Protection Policy of the Marina Punat Group, processes and protects your personal data.
PURPOSE OF PROCESSING PERSONAL DATA
We process your personal data for the following purposes:
Provision of vessel repair services
BRODOGRADILIŠTE PUNAT d.o.o. provides vessel repair and maintenance services, depending on the needs and wishes of clients. For the purpose of providing these services, we collect personal data on the client and/or their proxy, and on the vessel - name and surname, e-mail address and contact telephone number, and information about the vessel.
The legal basis for this processing is conducting pre-contractual activities at your request. If you do not provide the necessary data, we are not able to provide the said services in line with your needs.
After you have contracted vessel berth services, your personal data and/or the data of your proxy are processed for the purpose of fulfilling the rights and responsibilities from the contract for the selected services. This processing includes personal data such as name and surname of the user and/or proxy, data on the vessel and equipment onboard, data on the services used, data on invoicing and payments.
The legal basis for the above processing is the contract concluded between you, as the contractual client and/or proxy, and the company BRODOGRADILIŠTE PUNAT d.o.o. as the controller of personal data processing, and if you do not provide the necessary data, we will not be able to provide you with these services.
Resolution of complaints and replies to inquiries
We also process your information for the purpose of providing all information that you have requested from us, verbally, or via e-mail, the web contact form or telephone. Depending on the type of request, this processing is based on your consent, and may pertain to taking pre-contractual actions regarding your request and fulfilling the rights and responsibilities from our contractual relations (if you are our contractual client).
As a consumer, you have the right to submit a written complaint concerning the services provided.
The data you have submitted to us, and any additional data that we may have requested from you, are processed exclusively for the purpose of resolving your complaint.
The legal basis for processing personal data ensues from the contractual relations, since the complaint is concerning a service provided or the procedure of contracting services.
Video surveillance
Video surveillance has been installed at several locations within the shipyard, for the purpose of protection of persons and property. The legal basis for this processing is the legitimate interest of the company BRODOGRADILIŠTE PUNAT d.o.o.
At every location where video surveillance has been installed, there is a clearly visible notification containing the basic information about data processing.
RECIPIENTS OF PERSONAL DATA
In certain business processes, such as information support tasks and accounting, we use the service of reliable partners (processors of the data). When necessary, processors process your personal data and/or the data of your proxy in line with our instructions, while securing the appropriate technical and organisational measures to protect personal data.
For certain services, the necessary personal data pertaining to you as the vessel owner and the data on the vessel are forwarded to our partners who perform those services.
In special situations, as part of investigations and other official actions performed by authorised public bodies, we will be required to submit the requested data that we process (e.g., pursuant to a request by the Ministry of the Interior, Croatian State Prosecutor’s Office, competent courts, etc.).
The company does not forward your personal data to any recipients outside the European Union.
PERIOD OF KEEPING PERSONAL DATA
BRODOGRADILIŠTE PUNAT d.o.o. keeps data in accordance with the criteria stipulated in the legal regulations, or from obligations ensuing from contractual relations for vessel berthing services.
The data we collect and process pursuant to your consent will be deleted immediately upon your retraction of that consent, unless there is another legal basis for further processing or keeping data.
The data we process pursuant to our legitimate interest will be kept in the minimum time period that is required to achieve the purpose of the processing.
RIGHTS IN PROCESSING PERSONAL DATA
Depending on the legal basis and manner of processing, you have the following rights:
- Right to information about processing, and access to and a copy of the data;
- Right to correct incorrect and/or supplement incomplete data;
- Right to delete data (if there is no longer a legal basis for their further processing or keeping).
Where applicable, and depending on the manner of data processing and the legal basis, the following rights are available to you:
- Right to restrict processing;
- Right to the transferability of data;
- Right of complaint against processing based on the legitimate interest of the company BRODOGRADILIŠTE PUNAT d.o.o.;
- Right to retract previously granted consent for data processing.
Right to complain to the supervisory body
If you believe that the processing of your personal data is contrary to the General Data Protection Regulation, you have the right to file a complaint to the competent supervisory body. In the Republic of Croatia, the supervisory body is the Agency for the Protection of Personal Data, seated at the address: Selska cesta 136, 10000 Zagreb, azop@azop.hr
CONTACT
If you would like to submit a request for access to your data, to file a complaint or if you wish to resolve a misunderstanding, ambiguity or dilemma concerning your personal data that are processed by BRODOGRADILIŠTE PUNAT d.o.o., we kindly request that you do so by using the following contact information:
BRODOGRADILIŠTE PUNAT d.o.o.
Obala 5,Punat
Republic of Croatia
e-mail: pdp@marina-punat.hr
